In 1941, Brooks opened their doors with a commitment to offering quality products with the best possible service. For over 80 years, they’ve provided Fire Equipment Distributors (FEDs) with the equipment, resources, and technology to help them run their business of preserving life and property—and together, creating a safer world. When the Coronavirus Pandemic began, the people at Brooks worked tirelessly to make sure FEDs remained open, protecting their livelihoods in protecting lives and properties.
Providing FEDs the products and services they need to carry out their work is a mainstay at Brooks. With over 200,000 parts and products, from over 600 manufacturers, Brooks relies on an industry-savvy sales team, website, and nationwide warehouse locations to process orders 24 hours a day, 7 days a week, 365 days a year. And with 1-to-2-day delivery in most cases. That is more product, from more manufacturers, in more locations, with faster service than any wholesaler in the country.
Brooks also continues to evolve safety procedures to not only comply with but exceed standards for the safety of both customers and employees. Plus, they are committed to providing best-in-class customer service, advanced technology, and robust product lines to ensure an effortless transition for years to come.
They lead the market with online tools, like their Pocket Price Guide, Digital Catalogs, and their new Compliance Guide 2.0. BrooksEquipment.com also offers FEDs personal account management, allowing them to save shopping lists, administer user permissions, and drop-ship directly to any address they wish. Their comprehensive digital catalogs furnish FEDs with all kinds of product information, too, including 360-degree, high-resolution images for the next best thing to a hands-on experience. And to help process orders from the field, FEDs can use Brooks Direct, an online tool that allows central purchasers to turn field requests into orders seamlessly.
As technology advances and customer needs evolve, Brooks will continue to invest in ways to be a turnkey solution of the future, doing whatever it takes to help preserve and defend Fire and Life Safety Service Companies, who make up this industry. As the first choice of fire and life safety distributors everywhere, Brooks can be counted on to stand up for the industry, ensure its livelihood, and deliver more quality products faster than anyone—period. At the end of the day, Fire Equipment Distributors need to look no further than Brooks Equipment, no matter what they need.